Machine down? We help you right away.
We solve most cases remotely the same day. If more is needed, we have our own workshop, spare parts in stock and technicians who travel across the Nordics.
Chat with support
Sign in to My account and start the chat. The case is linked to your account and you see the replies there.
Call support
Mon–Fri 08:00–17:00 CET. You can also chat with us here on the site.
Download TeamViewer
The technician can then see your screen and fix the problem directly on the computer.
How a case is handled
The same technician follows the case all the way – from first contact until the machine is running again.
Preferably signed in to My account – or call us.
The case is logged and goes to the right technician.
Remotely, in our workshop or at your site.
One agreement. All your machines.
The same price however many machines you have at the same address – with priority support from technicians who know your equipment.
- Priority support by phone, chat and remote control
- All machines at the same address – one price
- A partner who knows your equipment
With you from installation to your next machine
The same team follows you all the way.
We configure, install and commission on site.
Your team is trained until production is running.
Chat, phone and remote control when you need it.
Preventive maintenance that extends the life of the machine.
Our own workshop and travelling technicians when needed.
We help you move to your next machine. The journey starts again.
